How we use your information
We use the information we collect to run and improve Zayyora, and to keep your experience with us personal and secure.
- Fulfilling orders — processing payments, arranging engraving or resizing, and shipping your jewellery.
- Customer support — responding to queries, warranty claims and returns.
- Personalisation — showing you relevant collections based on past browsing or purchases.
- Communication — order updates, and marketing emails you can opt out of at any time.
- Security & fraud prevention — protecting your account and our platform from unauthorised access.
Payment Security & Data Protection
Your security is our highest priority.
We implement industry-standard security measures including:
- SSL (Secure Socket Layer) encryption
- Secure payment gateways
- PCI-DSS compliant payment processing
- Encrypted customer data storage
- Access control for authorized personnel only
- Regular security monitoring
- Fraud detection systems
Sharing of Information
We respect your privacy and only share information when necessary.
Your information may be shared with:
- Trusted courier partners for delivery
- Payment gateway providers
- Banking institutions for payment verification
- Legal authorities when required by law
- Technology partners maintaining our website
All third-party partners are required to maintain strict confidentiality and data protection standards.
We never rent, trade, or sell your personal information for marketing purposes.
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