HELP & GUIDANCE

Questions, Answered
with Clarity

Everything you'd like to know about our craftsmanship, sizing, care, and orders — curated with elegance.

General Questions

Zayyora Jewellery is a premium online jewellery brand offering handcrafted gold, diamond, silver, and gemstone jewellery with certified quality and secure shopping.

Yes. You can browse, customize, and purchase jewellery online from anywhere in India.

e offer certified jewellery, transparent pricing, premium craftsmanship, secure payments, and trusted customer support.

Orders

Browse your preferred jewellery, select the required options, add it to your cart, and complete checkout.

Orders can only be modified before processing begins. Contact customer support immediately.

Yes. A GST invoice is sent with every successful order.

Payments

We accept UPI, Credit Cards, Debit Cards, Net Banking, Wallets, and EMI (where applicable).

Yes. We use encrypted and secure payment gateways.

Yes. Confirmation is sent via email and SMS after successful payment.

Returns & Refunds

Eligible products can be returned within the specified return period.

Contact customer support or submit a request from your account.

Refunds are processed after product inspection and usually completed within 5–7 business days.

No matching questions

Try a different keyword, or reach out to our concierge team below.

Still have a question?

Our jewellery concierge is happy to help — by chat, call or email.